Terms of service
After you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
- Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
All countries within Europe are shipped to on a DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the price at checkout. Orders to countries outside Europe are shipped on a DDU (Delivery Duty Unpaid) basis, which means that the price displayed at checkout are exclusive of all taxes and duties as well as Swedish VAT. International orders can incur taxes and duties as determined by the customs agency within the destination country.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
All pictures should be seen as illustrations, and cannot be guaranteed to reproduce the exact product appearance and characteristics. In the event of errors in the storage status, dbud.io reserves the right to correct this. This means that if a product in dbud.io assortment has been withdrawn or otherwise is not available with respect to reasonable efforts, dbud.io is not obliged to provide such a product even though the customer ordered the same. If payment has already been made for such a product, dbud.io will refund as soon as possible, and within 30 days at the latest.
All customers paying by card are subject to validation checks. dbud.io makes the reservation to delay any order if we suspect a further security control is needed. For security reasons, we do not store any payment information in our database. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. WE accept most forms of payment such as VISA, Mastercard, PayPal, Klarna etc.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Sweden and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Shipping and Delivery notice for further information.
- Returns, Exchanges and Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. For more information please review our Returns and Refunds notice.
dbud.io always log IP address for purchases. If we receive packages from a customer/recipient who has refused the package sent them, we reserve the right to charge the customer for all the costs incurred in such return + a handling cost of 20 USD. The money is deducted from the amount paid for the order. Is the cost of re-dispatch higher than the customers order value no money will refunded to the customer. If the customer have more than two unclaimed package the customer will be blocked from shopping at www.dbud.io.
- Discount Codes
Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.